Privacy Policy

Effective Date: August 18, 2025

This Privacy Policy outlines how Orgner India ("us", "we", or "our"), operating the Pokerchips.in website (hereinafter referred to as the "Service"), collects, uses, and discloses your personal data. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and continuously improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Billing and Shipping Address (including City, State, Province, ZIP/Postal Code)

Order Information

When you make a purchase or attempt to make a purchase through the Service, we collect specific information to process your order effectively. This "Order Information" includes:

• Your name
• Billing address
• Shipping address
• Payment Information: Please note that payment details are processed by our secure payment gateway (e.g., Shopify Payments, Razorpay, etc.). We do NOT store your full credit card numbers or sensitive financial data on our servers.
• Email address
• Phone number

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This data helps us understand user behavior and improve our website's functionality. Usage Data may include:

• Your computer's Internet Protocol address (e.g., IP address)
• Browser type and version
• The pages of our Service that you visit
• The time and date of your visit
• The time spent on those pages
• Unique device identifiers
• Other diagnostic data

Cookies Data

We use "cookies" and similar tracking technologies to monitor activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier. They are downloaded to your device when you visit a website.

• Purpose: Cookies help us analyze web traffic, remember your preferences, and improve your user experience.
• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose not to accept cookies, some portions of our Service may not function correctly.

2. How We Use Your Data

Orgner India uses the collected data for various legitimate business purposes, including:

• To provide and maintain our Service efficiently.
• To process your orders, including payment and shipping.
• To notify you about changes to our Service.
• To allow you to participate in interactive features of our Service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To gather analysis or valuable information so that we can understand and improve our Service.
• To monitor the usage of our Service for performance and reliability.
• To detect, prevent, and address technical issues promptly.
• To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such communications.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties only to help us operate our business and provide services, as described below:

Service Providers

We engage third-party companies and individuals to facilitate our Service ("Service Providers"), perform Service-related services, or assist us in analyzing how our Service is used. These include:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Payment Gateways: For processing secure payments (e.g., Razorpay, etc.).
• Shipping Companies: Such as Shiprocket, for order fulfillment and delivery.
• Analytics Providers: For understanding website usage patterns (e.g., Google Analytics).

These third parties have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation (e.g., court order, subpoena).
• Protect and defend the rights or property of Orgner India.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

4. Data Security

The security of your data is of paramount importance to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

• Security Measures: We implement various security measures, including encryption (SSL) and access controls, to safeguard your data. Our payment processing partners use industry-standard encryption for all transactions.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain data protection rights regarding your Personal Data. Orgner India aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

You have the right to:

• Access: Request a copy of the Personal Data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete Personal Data.
• Erasure: Request the deletion of your Personal Data from our systems.
• Object: Object to the processing of your Personal Data.
• Withdraw Consent: Withdraw your consent at any time where Orgner India relied on your consent to process your Personal Data.

If you wish to exercise any of these rights or be informed about what Personal Data we hold about you, please contact us at info@pokerchips.in.

6. Children's Privacy

Our Service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by:

• Posting the new Privacy Policy on this page.
• Letting you know via email and/or a prominent notice on our Service, prior to the change becoming effective.
• Updating the "Effective Date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, your data, or any other inquiries, please feel free to get in touch with us:

We're here to help with any questions, custom orders, or support you may need. We look forward to hearing from you!